Why Choose SkyTab
SkyTab offers an all-in-one platform designed specially for restaurants. This comprehensive offering offers a complete POS solution with additional features that help companies in this field manage every area of their business. The SkyTab POS is powered by Shift4, a leading commerce technology provider with over a quarter of a century of experience. It was specifically designed to provide restaurant owners with a modern, secure, cloud-based POS option.
SkyTab is a fast, reliable, and easy-to-use solution for those who work in the restaurant industry. Besides intuitive software loaded with useful features for managing payments, stock, employees’ timesheets, schedules, and more, SkyTab also offers modern hardware. The hardware components designed for busy restaurants are both practical and resistant. A perk of getting your POS hardware from SkyTab is that it comes with a lifetime warranty. The powerful SkyTab hardware has a sleek design, is praised for its reliability, and offers what most restaurant owners look for in a POS nowadays — mobile options.
Besides high-speed payment processing and back-office management tools, this POS system also offers advanced reports, which give you a quick overview of your restaurant's performance at any time. SkyTab’s Lighthouse back-office portal is where you can access the analytics and reports and make swift business decisions based on numbers, not hunches.
The restaurant types this POS caters to include bars and nightclubs, coffee shops, pizzerias, quick service, table service restaurants, and anything in between. SkyTab's POS solutions support a variety of payment methods, online orders, mobile orders, reservations and waitlists, marketing, and loyalty programs. This POS can integrate with a variety of third-party apps for online ordering and delivery, inventory management, marketing solutions, accounting software, and more. Once the POS system is synchronized, you can easily manage your payments, work shifts, loyalty programs, orders, or make quick menu changes on the go.
SkyTab is a comprehensive solution for restaurant owners who need to keep track of everything, including their stock, customers, payments, and employees in one place. The system can be leveraged for single or multi-location restaurants. To help you keep track of every major aspect of your business, SkyTab offers the InCharge mobile app for Android and iOS devices. The company also offers on-site installation with the help of certified technicians.
What SkyTab Offers - Features and Functionality
SkyTab’s features are nicely detailed on the company’s website in the Features section. These are the main features this POS system boasts:
- Online ordering: manage online orders in-house and avoid paying third-party fees as clients can place orders on your website and you can offer takeout, curbside, or delivery options.
- Mobile ordering: accept payments anywhere via WiFi or 4G connectivity, configure preset tips, and send customers electronic receipts. Mobile features also contribute to your marketing strategies by allowing you to easily collect customer contacts and create your database and implement satisfaction surveys.
- QR code ordering and payments: QR codes allow customers to scan and view your menu, submit orders by clicking the items they want, and make instant payments via Apple Pay and Google Pay.
- Reservation and waitlist: with SkyTab, you can manage your restaurant’s reservations and waitlists directly from your POS. This facilitates the process as customers can book reservations at any time, without having to call, as long as you implement an online reservations function on your website.
- Loyalty and marketing: after collecting customers’ contact information, there are many ways to use it via SkyTab’s Lighthouse platform that allows you to set up email marketing campaigns and built-in customer loyalty programs.
- Reporting and analytics: understand customer behavior by looking at numbers and order preferences and adapt your marketing campaigns accordingly to incentivize loyal customers and turn new ones into repeat customers.
- Labor management: these tools allow you to manage your team’s shifts right from your POS. Employees can clock in and out from all workstations while managers can change shift times with a few clicks from their Lighthouse accounts and keep track of everyone’s schedule, overtime, and paid and unpaid breaks. The data the system collects gives you a quick overview of your workforce costs and assists with payroll.
- Third-party integrations: streamline operations and save time. The POS integrates with dozens of third-party apps across different business areas, including accounting (Shogo), property management (Innquest, Ezee, Opera Cloud), marketing (Mailchimp, Fisherman, The Call Concierge), inventory (Barvision, Marketman, Bevchek), labor management (7 Shifts, Social Schedule), online ordering and delivery (Uber Eats, Doordash, Menufy, TakeOut7, Waitbusters).
- InCharge mobile app: this practical and user-friendly app allows you to manage your back-office activities from your smartphone. The app is compatible with Android and iOS.
SkyTab’s four hardware options include:
- SkyTab POS: this next-generation POS has a sleek and modern design, integrated customer display, and promises a seamless performance.
- SkyTab Mobile: this is the accessory you need to accept payments via Shift4 from anywhere in your restaurant or curbside. It also helps you place orders on the go and implement built-in customer surveys to boost clients’ satisfaction, and retention, and avoid negative reviews.
- SkyTab Glass: this fully mobile POS system provides a complete software solution for payment processing. SkyTab Glass is equipped with a sleek 8” screen.
- SkyTab Kitchen Display System: to optimize your restaurant’s operations, SkyTab provides you with this intuitive kitchen display system that connects what happens in your front of house (FOH) with your kitchen to speed up tasks and prevent human errors such as wrong or duplicate orders. This system features a 22” display and touchscreen controls for ease of use.
Plans & Pricing
SkyTab's POS software, hardware, installation, and support require a minimal monthly fee of $29.99. There are no upfront costs. This is the only price information available on the website. You can request a free demo or get in touch with the sales team to understand how much a SkyTab POS will actually cost for your business size and needs.
Ease of Use
For those who have used cloud-based POS solutions before, SkyTab won’t prove particularly challenging. The system does come with many features, but SkyTab also offers plenty of training documentation and resources on its website. There, you can find a series of webinars and on-demand videos to help you get started. The resource center is loaded with easy-to-follow training materials that are neatly divided into two categories — for managers and for employees. Moreover, the support team is available 24/7.
According to many customer reviews, the interface is easy to configure and the system is relatively intuitive. The top-notch hardware components are designed for the average user, so they shouldn’t pose too many learning and training challenges. However, some users might struggle a bit to learn the ropes of this system if they haven’t used a modern POS before. They should expect a certain learning curve.
Customer Support
SkyTab offers customers support 24/7. You can contact the support team at any time by phone or live chat. The support phone number on the website is 888-276-2108. You can also contact the team through the web form on the website. SkyTab’s website also features a comprehensive resource center and blog. You can access them from the menu icon in the left-hand corner of the homepage, under the 'Learn' section.
Contract Terms
To use this point of sales system, you need to sign a contract and allow Shift4 to be your payment processor. To learn more about the contract terms and length, you need to contact the company.
Conclusion
SkyTab is powered by Shift4, a company that’s been on the market for over two decades. This cloud-based solution offers a multitude of useful features. The SkyTab POS allows you to easily track all the main areas of your business, starting with your payments and moving on to your stock, prices, employees’ shifts, customers, and marketing campaigns. This solution includes both modern mobile hardware and reliable payment software and back office management tools. You’ll find this system’s interface and hardware easy to get used to. SkyTab seems affordable judging by the minimum monthly rate showcased on its website and requires no upfront costs, but you need to contact the team to ask for a specific quote for your business. Also, keep in mind that you need to accept Shift4 as your payment processing partner if you want to use SkyTab.
