Company Profile
Lightspeed offers an all-in-one solution that is full of useful features and aimed specially at businesses that activate in the restaurant and retail industries. Its POS system can help you manage all areas of interest and therefore help you have a more seamless experience that will push your business higher up in the rankings. Plus, it offers integrations for over 250 partners along with hardware solutions straight from the source. Its interface is intuitive and efficient meant for both the front end and back end of your business. In this review, we will be diving deep into what Lightspeed offers with its POS system and whether or not it’s a good choice.
Why Choose Lightspeed
Lightspeed is a professional POS system along with a business management tool meant for businesses in the retail and restaurant industries. Its point-of-sale system comes with a wide range of features, from employee management and floor plans to staff system accessibility and online menu editing. Besides this, as a business owner, you are allowed to print your orders and send info from wherever you are to the kitchen of your restaurant. In fact, this is what makes Lightspeed unique in this industry: the fact that it is flexible enough to provide customized solutions for different types of businesses.
You should use Lightspeed for its multitude of features, extensive resource database, professional customer support system, and ease of use. Besides this, the system is not aimed at businesses of certain sizes. This means that you can only use the features that matter for your business size and purpose and ignore the rest.
What Lightspeed Offers - Features and Functionality
As previously mentioned, there are plenty of features and functionalities that the Lightspeed POS system comes with to assist you and your business. Here is a more in-depth look at the most important ones:
Features and uses
- Inventory management: thanks to the multitude of tools for inventory management from Lightspeed, you can transfer files using Excel or CSV from one platform to another. You can also add descriptions and categories to your products and fill your stocks from vendors at the same time without wasting money and hours;
- Analytics and reporting: you can benefit from advanced retail analytics by using the Lightspeed system like your best-sellers, info on recurring and new clients, and your stock. You can also track the performance of all of your employees and how successful their activity is. Last but not least, you can do everything remotely 24/7 by using a mobile device;
- Client management: another interesting and useful feature of the Lightspeed POS system is the possibility to manage gift cards, promotions, and loyalty programs. You can keep them all in one place and go from there;
- Integrated payments: thanks to the Lightspeed system, your business can accept all kinds of payments regardless if they are cash, mobile, or card. The whole process is compliant with the PCI regulations. This means that your client's data is secure at all times;
- Integrations: the Lightspeed POS system is compatible with about one hundred apps. The most important of those are Clock, Cludbeds, Ask Emma, 1-Click, and Agendrix. You can integrate pretty much everything into your system with just a few clicks.
Requirements
In order to use the Lightspeed system, you only need an iPad or a computer. However, the official Lightspeed website also offers you the possibility to buy special hardware. You can order everything you need or you can buy special bundles that will fit your business like a glove. Moreover, they can be customized so they can fit with the aesthetic of your business.
Lightspeed sells iPad and desktop hardware kits which come with different items. The iPad kit includes a cash drawer, a LAN receipt printer with paper, a Bluetooth scanner, and an iPad stand. The desktop one comes with a USB scanner and receipt printer and cash drawer.